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  1. Navore Market
  2. Help With An Order

Help With An Order

Placing orders

  • How do I add items to my basket?
  • How do I see what’s in my basket?
  • How do I add delivery instructions, like a door code, to my order?
  • Why does product availability change from day to day?
  • Why are there no delivery or pick up windows for today?
  • How do I checkout?

Current Orders

  • Why was my order changed?
  • Why does my total say estimated price?
  • How can I see if I have a delivery coming?
  • Can I edit my order after its been placed?
  • Where can I see my order status?
  • Will Navore substitute products in my order if something isn’t available?

Past Orders

  • Something is wrong with my order. What can I do?
  • I would like a refund. How do I request one?
  • Where can I view my order history?
  • I would like to repeat an order, how can I do that?

Cancellations

  • Why was my order cancelled?
  • How do I cancel an order?
  • When is the latest I can cancel my order?
  • I just got a notification that I can choose to cancel my order, what is this?
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