Something is wrong with my order. What can I do?

It depends on how you received it. For pick up orders, it is the customer’s responsibility to check that nothing is missing or damaged before leaving the pickup location, as all complaints should be dealt with in person. If you received a delivery that was incomplete or damaged or did not arrive at all, you can request a refund from the producer. If you need more help, please start a chat and we will get back to you as soon as possible.